PRIVACY POLICY

Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers' need and desire to preserve their privacy and confidentiality. Safeguarding our customers' privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers' nonpublic personal information. The following Privacy Policy affirms our continued efforts to safeguard customer information.

Information We Collect

We gather nonpublic personal information about our customers as may be necessary to conduct business with our customers. We may collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms, over the telephone, in face-to-face meetings, and through our website or other electronic communications. Examples include your name, address, telephone number, Social Security number, credit history, and other financial information.
  • Information about your transactions with us or others. Examples include payment histories, account balances, and account activity.
  • Information we receive from consumer reporting agencies. Examples include your credit score, credit reports, and other information relating to your creditworthiness.
  • Information received from employers and other third parties to verify information you have provided to us. Examples include verification of employment, income, assets, or deposits.
Information We Disclose

We do not disclose nonpublic personal information about our customers or former customers except as permitted or required by law or as necessary to provide products or services requested by the customer.

We may disclose information to service providers or other third parties that perform services on our behalf, assist us in processing or servicing transactions, or otherwise support the products and services you have requested, subject to applicable privacy and confidentiality requirements.

Mobile information, SMS opt-in data, and text messaging consent are subject to the additional protections described in the SMS/Text Messaging Privacy section below.

SMS/Text Messaging Privacy

Your mobile information will not be sold, rented, or shared with third parties for their promotional or marketing purposes.

Text messaging originator opt-in data and consent will not be sold or shared with any third parties for their own marketing or promotional purposes.

We will not share your opt-in to an SMS/text messaging campaign with any third party for purposes unrelated to providing you with the services associated with that campaign.

We may share your Personal Data, including your mobile telephone number, SMS opt-in information, or consent status, with third parties that assist us in providing our messaging services. These third parties may include messaging platform providers, telecommunications carriers, phone companies, and other vendors that assist in the delivery, routing, or administration of text messages. Such information will be used only as necessary to provide the messaging services you have requested and not for the third party's independent marketing or promotional purposes.

All categories of information sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent, except as necessary to provide and support the requested messaging services.

SMS Consent and Communications

If you provide consent to receive text messages from Vision One Mortgage, Inc., you may receive text messages related to your inquiry, application, loan transaction, account, requested services, or other communications you have agreed to receive.

Consent to receive text messages is not a condition of purchasing any property, goods, or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to a text message. You may reply HELP for assistance.

Data Confidentiality and Security

We treat personal information as confidential within our firm and require our employees and service providers, as applicable, to adhere to our data protection, privacy, and confidentiality requirements.

We maintain safeguards designed to protect personal information against unauthorized access, use, or disclosure.

Third-Party Websites

Our website may contain links to websites operated by third parties. Vision One Mortgage, Inc. is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We reserve the right to amend, add to, delete, or otherwise modify the terms of this Privacy Policy from time to time. Any changes will be posted on this page.